Sales Coordinator

Company Description HHH Group Pte Ltd (HH Group), also known as Hong Hock Hardware Group, is one of Singapore's largest importers, exporters, and stockists of stainless steel and other high-performance metals, with over 50 years of industry experience. The group serves clients across Southeast Asia, Asia Pacific, and the Middle East in sectors such as hardware and trading, energy and shipyards, building construction, and oil and gas. Following the acquisition of Sin Ghee Huat Corporation Pte Ltd in 2021, HH Group holds Singapore's largest and most comprehensive stainless-steel inventory, with more than 12,000 tons of products across three warehouses. The company has built strong partnerships with globally recognized suppliers from Europe, China, Japan, Taiwan, and South Korea, ensuring a reliable supply of high-performance metal products. HH Group operates through two main divisions: HH Stainless Pte Ltd, focused on stainless-steel distribution, and HH Special Metal Pte Ltd, specializing in high-performance materials such as nickel and chrome alloys and duplex stainless steel.

Role Description This is a full-time, on-site Sales Coordinator role based in Singapore. The Sales Coordinator supports the sales team by managing daily sales administration, preparing quotations, processing orders, and coordinating deliveries with internal departments and logistics partners. The role includes maintaining accurate customer and sales records, updating inventory and order status, and ensuring timely responses to customer inquiries. The Sales Coordinator liaises with clients to provide service updates, resolve issues, and support account management activities. This role also assists in generating sales reports, monitoring sales performance, and contributing to process improvements that enhance overall sales operations.

Qualifications

• Demonstrated skills in Sales Coordination and Sales Operations to manage orders, documentation, and internal workflows.
• Proficiency in Sales and Customer Service to handle inquiries, support accounts, and maintain positive client relationships.
• Strong Communication skills, including clear written and verbal communication, and the ability to collaborate with cross-functional teams.
• Attention to detail and organizational skills to manage multiple tasks, prioritize workload, and maintain accurate records.
• Comfort with using business software (e.g., CRM systems, ERP platforms, spreadsheets) to track sales activities and inventory.
• Ability to work on-site in Singapore and in a fast-paced, team-oriented environment.
• Prior experience in sales support, coordination, or customer-facing roles; experience in metals, manufacturing, or industrial sectors is an advantage.
• Relevant diploma or degree in Business, Commerce, or a related field, or equivalent practical experience.