Sales Coordinator cum Admin Assistant

Summary:

The incumbent is responsible is responsible to support our sales team and administrative functions. The successful candidate will play a key role in ensuring seamless sales operations, providing administrative support, and delivering exceptional customer service. This role requires a motivated and customer-focused individual who can work effectively in a fast-paced environment.

Responsibilities: -

1. Sales Coordination:

- Assist the sales team in preparing sales materials, reports, presentations, and proposals

- Coordinate sales meetings, appointments, follow-ups, and product demonstrations

- Maintain accurate sales records & databases

- Track sales performance metrics and provide insights to the sales team

- Collaborate with the sales team to identify new business opportunities

2. Tendering and Government Projects:

- Assist in preparing tender documents, proposals, and bids for government projects

- Coordinate with government agencies, contractors, and stakeholders

- Ensure compliance with government regulations, policies, and procedures

3. Administrative Tasks:

- Provide administrative support to the sales team, including scheduling, travel arrangements, and expense reports

- Manage office administration, including supplies, inventory, equipment, and maintenance

- Handle correspondence, emails, phone calls, and visitor reception

- Maintain organized filing systems, both physical and digital

- Ensure compliance with company policies and procedures

4. Customer Service:

- Respond to customer inquiries and resolve issues promptly and professionally

- Provide excellent customer service and support, ensuring high customer satisfaction

- Collaborate with the sales team to address customer needs and concerns

- Identify opportunities to upsell or cross-sell products or services

Requirements:

. Diploma or degree in Business, Sales, Marketing, or related fields

. 1-2 years of experience in sales coordination, administration, or customer service

. Excellent communication, interpersonal, and problem-solving skills

. Strong organizational, time management, and multitasking skills

. Proficiency in Microsoft Office (Word, Excel, PowerPoint)

. Strong attention to detail and accuracy