Sales Coordinator

Job Title: Sales Coordinator

Job Summary:

The Sales Coordinator provides administrative and operational support to the sales team, helping manage customer relationships, process orders, maintain sales data, and coordinate sales-related activities. This role ensures that the sales department runs efficiently and contributes to the overall success of the business.

Key Responsibilities:

. Support the sales team in day-to-day operations.

. Prepare and process sales orders, quotes, and invoices.

. Coordinate schedules, meetings, and appointments for the sales team.

. Maintain and update customer records, sales reports, and databases

. Communicate with clients regarding orders, deliveries, and service issues.

. Track sales performance metrics and prepare regular reports for management.

. Assist in the preparation of sales presentations and proposals.

. Collaborate with marketing, logistics, and finance teams to ensure smooth customer service.

. Respond to incoming sales inquiries and route them appropriately.

. Handle administrative tasks such as filing, data entry, and email correspondence.

Requirements:

. Proven experience in a sales support or administrative role.

. Strong organisational and multitasking skills.

. Good command of English and Mandarin

. Excellent communication and interpersonal abilities.

. Proficiency in Microsoft Office Suite

. Attention to detail and self initiative

. High school diploma or equivalent degree in business or related field preferred.

Preferred Skills:

. Knowledge of sales principles and customer service practices.

. Ability to work independently and as part of a team.

. Experience in a fast-paced sales environment.