A Sales Coordinator typically handles a variety of administrative and support tasks essential to the sales department's efficient operation. Key responsibilities for a role focusing on quotation creation, administrative tasks, and sales order creation often include:
Core Responsibilities
- Quotation: Draft, format, and issue accurate sales quotations based on specifications provided by the sales team.
- Sales Order Processing: Create new sales orders, verify product details, pricing, and shipping information, and ensure timely entry into the company's ERP or CRM system.
- Administrative Support: Manage the sales department's documentation, including filing contracts, maintaining client records, and assisting with report generation.
- Communication Liaison: Serve as a primary point of contact for internal teams and external clients regarding order status, delivery schedules, and general inquiries.
Typical Duties and Tasks
- Inventory Coordination: Liaise with the inventory and logistics teams to confirm product availability, track shipments, and communicate delivery updates to clients.
- Report Generation: Assist in preparing monthly or weekly sales reports and summaries for management review.
- Problem Resolution: Address and resolve basic customer service issues related to orders and shipments, escalating complex problems to the appropriate sales manager.
Essential Skills and Qualifications
- Experience: Previous experience in a sales support, administrative, or customer service role is highly desirable.
- Technical Proficiency: Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with CRM software (e.g., Salesforce, HubSpot) or ERP systems.
- Attention to Detail: Excellent organizational skills and a meticulous approach to data entry and documentation.
- Communication: Strong verbal and written communication skills, with a professional and friendly demeanour .
This role is ideal for an organized individual who can manage multiple tasks simultaneously and effectively support a fast-paced sales environment.
