Sales Coordinator

Job Overview

At Continental Equipment, seamless processes and strong systems are essential to our continued success. We are seeking a Sales Coordinator to support our sales team in their daily operations, enhance coordination between departments, and contribute to the implementation of our sales strategies. This role is crucial in ensuring effective communication across internal and external stakeholders, maintaining a high level of customer service, and driving operational excellence.

Key Responsibilities

Sales Support

- Prepare sales reports, quotations, presentations, and contracts for the sales team.

- Act as the communication bridge between the sales team and other departments to ensure timely responses to customer inquiries.

- Respond to customer requests with accurate product information, pricing, and quotations.

- Coordinate with the marketing team to ensure promotional materials are available for sales initiatives.

Order Processing & Management

- Accurately process sales orders and ensure all necessary information is properly documented.

- Liaise with logistics and shipping teams to ensure prompt delivery of customer orders.

- Monitor order progress and resolve issues or delays proactively to maintain customer satisfaction.

Database Management

- Maintain and regularly update customer databases with accurate, current data.

- Track sales activities and keep detailed records of customer interactions, sales trends, and competitor insights.

- Create and analyse sales reports to identify growth opportunities and areas for improvement.

Sales Team Support

- Organize sales meetings, events, and conferences.

- Provide administrative support to sales representatives, including appointment scheduling, calendar management, and travel arrangements.

- Support the onboarding and training process of new sales team members.

Candidate Profile

Personality Traits

- Reliable, well-organized, and comfortable working with colleagues from diverse backgrounds.

- Enthusiastic, proactive, and eager to take on responsibility.

- Strong team player with a collaborative mindset and a positive, can-do attitude.

Skills & Competencies

- Excellent communication and interpersonal skills.

- Strong administrative and coordination abilities with a keen eye for detail.

- Experience working across multiple departments and functions.

- Passion for working with people and supporting business growth.

- Proficiency in Microsoft Office (Word, Excel, PowerPoint - 2010 or later).

- Fluent in English for effective communication in international business settings.