Senior Sales Coordinator (Manufacturing/Production) - YH

Senior Sales Coordinator
Salary : Basic up to $4,500
Working hour : Mon to Fri 9am to 6pm
Location : Sembawang

Job descriptions:
. Oversee end-to-end order management processes, ensuring accuracy and timely fulfilment from order receipt through to delivery.

. Review and validate quotations, sales reports, and contractual documentation prepared by the team to ensure compliance with company standards.

. Liaise closely with production, logistics, and sales teams to optimise delivery schedules and proactively resolve fulfilment issues.

. Act as the primary escalation point for complex customer enquiries, providing professional product guidance and service recovery where required.

. Maintain and audit customer master data and sales databases to ensure data integrity and reporting accuracy.

. Analyse sales data and prepare periodic management reports to support forecasting and decision-making.

. Identify process improvement opportunities and implement best practices to enhance workflow efficiency.

Requirements:
. Diploma or Degree in Business Administration, Sales, or a related field preferred.

. Minimum 3-5 years of relevant experience in sales coordination or order management, preferably in a fast-paced environment.

. Advanced proficiency in Microsoft Office, particularly Excel (e.g., PivotTables, VLOOKUP, data analysis).

. Strong organisational skills with the ability to manage multiple priorities and meet tight deadlines.

. High level of accuracy, attention to detail, and problem-solving ability.

. Effective communication and stakeholder management skills.

. Proven ability to work independently and lead junior team members where required.

Company Name: Nala Employment Pte Ltd | License No.: 16C8302

Contact Person: Soo Yee Hui

Regisration No.: R24120810