Sales Coordinator / Admin

About Aunty

At Aunty, we connect families to nannies and babysitters they can trust. From ad hoc

babysitting to regular nanny services and confinement nanny support, we help parents find the right care for their children with warmth, professionalism, and attention to detail. As a

Sales Coordinator, you will support the team to help ensure a smooth, positive experience

for every family and sitter.

Key Responsibilities:

1. Scheduling & Coordination

• Arrange discovery calls between potential clients and our team.
• Coordinate trial sessions between sitters and clients.
• Set up intro calls with the team, client and confinement nannies.

2. Client & Sitter Communication

• Prepare sitter profiles and send them to clients for review and for trial arrangement
• Check in with clients after trials to ensure satisfaction and gather feedback.

3. Documentation & Admin

• Send contracts to client, agreements to nannies, and other required documents.
• Collect documents or information from clients/sitters and upload them into our CMS.
• Provide general assistance to the sales team on ad hoc matters.

Requirements:

. Strong organisational skills and attention to detail.

. Excellent written and verbal communication.

. Ability to multitask and manage timelines effectively.

. Customer-focused with a friendly, professional manner.

. Comfortable using basic tech tools (email, messaging platform and CRM)

. Prior experience in sales support coordination, admin, or secretarial work is an advantage.