SALES ASSISTANT MANAGER

Job Summary

The Sales Assistant Manager supports the Store Manager in driving sales performance, managing daily store operations, and leading the sales team to deliver excellent customer service. This role plays a key part in achieving sales targets and maintaining brand standards in a mobile phone retail environment.

Key Responsibilities

• Assist the Store Manager in overseeing daily store operations and sales activities

• Drive mobile phone and accessory sales to achieve individual and store targets

• Support, train, and motivate sales staff to improve product knowledge and sales skills

• Ensure excellent customer service and handle customer inquiries, complaints, and after-sales issues

• Monitor inventory levels, stock display, and merchandising standards

• Prepare sales reports and provide performance feedback to the Store Manager

• Implement promotional campaigns and ensure correct execution in-store

• Ensure compliance with company policies, procedures, and retail standards

Requirements

• Diploma or Bachelor's degree in Business, Retail Management, or related field preferred

• 2-4 years of retail sales experience, preferably in mobile phones or consumer electronics

• Previous experience in a supervisory or assistant manager role is an advantage

• Strong sales mindset with proven ability to meet or exceed targets

• Good leadership, communication, and interpersonal skills

• Customer-oriented, proactive, and able to work under pressure

• Willing to work shifts, weekends, and public holidays

What We Offer

• Competitive basic salary + sales commission

• Clear career progression to Store Manager

• Product training on latest mobile devices and technology

• Supportive and fast-paced retail working environment