Sales Assistant

Company Overview / Employee Value Proposition

Good Gear Solution Pte Ltd is a company that was established in 2018, but its roots and experience in the PSV (Pressure Safety Valve) testing field can be traced back over 15 years. Over the years, Good Gear has focused on developing devices for both liquid and gas applications. It has gained extensive expertise in controlling and measuring pressure, temperature, and flow of various fluids.

Job Summary

We are seeking a highly organized and driven Sales Coordinator to join our dynamic team at Good Gear Solution Pte. Ltd. in the Tuas West Region. In this full-time position, you will play a crucial role in supporting our sales efforts and ensuring the smooth coordination of customer orders.

Responsibilities

• Manage and process customer orders from initial inquiry through to final delivery, ensuring accuracy and timeliness to meet customer expectations
• Maintain and update detailed records of sales activities, inventory levels, and customer information to enhance operational efficiency
• Coordinate with production and logistics teams to facilitate timely and accurate order fulfillment
• Deliver responsive and professional customer service by addressing inquiries, resolving issues, and fostering strong client relationships
• Support the sales team by preparing sales reports and tracking sales targets to provide actionable performance insights
• Participate actively in sales and marketing initiatives, including organizing and managing trade shows and promotional events to increase brand visibility
• Coordinate exhibition bookings and arrangements to maximize event effectiveness and customer engagement
• Apply import-export knowledge to manage Singapore customs requirements for shipments, ensuring compliance and smooth logistics
• Utilize technical sales expertise to address customer questions, understand their requirements, and assist with coordination tasks as needed
• Demonstrate flexibility to travel overseas for business purposes when required

What we're looking for

• Minimum 2 years of experience in a sales coordinator or customer service role, preferably in the retail or manufacturing industry

• Strong organisational and multitasking skills, with the ability to prioritise and manage multiple tasks effectively

• Excellent communication and interpersonal skills, with a customer-centric approach

• Proficient in using relevant sales and customer relationship management (CRM) software

• Ability to work well in a team and contribute to the overall success of the sales department

• A keen eye for detail and a problem-solving mindset