Sales and Operation coordinator

About the company

Our client is an established Japan-affiliated importer and wholesaler of premium Japanese food and beverages, supplying fine-dining Japanese restaurants, hotels and bars across Singapore. The team of 20+ combines Japanese and local staff, and the business is built on long-term, trust-based relationships with chefs and outlets.

The role

This is not a back-office position. You will act as the bridge between clients, the sales team and the warehouse — handling customer communication, proposing products, and keeping orders and deliveries running accurately.

Sales & client support

• Liaise with hotel and restaurant clients in Japanese and English
• Introduce products and propose seasonal items
• Accompany sales staff on client visits when required
• Handle enquiries and follow-ups

Admin & operations

• Process orders and prepare invoices
• Arrange deliveries and coordinate with the warehouse
• Check stock and incoming shipment status
• Prepare basic import-related documents

Requirements

• Business-level Japanese (spoken and written) is required, as the role involves daily communication with Japanese-speaking chefs, clients and suppliers in Japan
• English sufficient for day-to-day business communication
• Accurate with detailed work and comfortable multitasking
• Genuine interest in the F&B industry

Good to have

• Restaurant service related experience
• Experience in a food trading company or logistics administration
• Coordinator or customer support background

20

• F&B

EA License Number: 22C1267

EA Personnel: R22110252