Company Description Stellar AI is a Singapore-based artificial intelligence and management consultancy firm focused on AI voice bots, chatbots, and customer engagement solutions. The company partners with organizations to enhance customer interactions, streamline service processes, and improve operational efficiency through intelligent automation. Stellar AI combines technical expertise with strategic consulting to deliver tailored solutions across industries. The team maintains an active presence on social media, sharing insights and updates about AI and customer engagement innovations.
Role Description The Sales and Marketing Specialist is a full-time role based in Singapore with a hybrid work arrangement, allowing a mix of on-site and work-from-home days. This role is responsible for identifying and pursuing sales opportunities, managing client relationships, and promoting Stellar AI's voice bot and chatbot solutions. The specialist plans and executes marketing campaigns, prepares sales presentations and proposals, and collaborates with technical teams to align solutions with client needs. Day-to-day tasks include prospecting and outreach, conducting product demonstrations, supporting customer onboarding, and tracking performance metrics. The role also involves delivering training to clients and internal teams on product features and best practices in customer engagement.
Qualifications
- Candidates should possess strong Communication and Customer Service skills to engage clients and stakeholders effectively.
- Candidates should possess Sales and Sales Management skills to drive revenue growth and manage the sales pipeline.
- Candidates should possess Training experience to support client and internal education on products and solutions.
- Experience in marketing activities such as campaign planning, digital marketing, and lead generation is beneficial.
- Knowledge of AI, SaaS, or technology solutions, especially in customer engagement or automation, is an advantage.
- Ability to work independently in a hybrid environment, manage multiple priorities, and meet targets.
- Bachelor's degree in Business, Marketing, Communications, or a related field, or equivalent practical experience.
