Sales and Marketing Executive

1.Key Responsibilities

1.1Sales Support & Technical Presentations

. Conduct technical sales presentations.

. Support sales activities before and after closing deals.

. Prepare quotations and follow up with customers.

. Understand customer technical requirements to tailor appropriate product and solution recommendations.

1.2Telemarketing & Lead Generation

. Conduct outbound telemarketing calls to generate and qualify sales leads.

. Follow up on inbound enquiries and convert leads into sales opportunities.

1.3Customer Relationship Management

. Build strong, long-term relationships with customers.

. Serve as a key point of contact for customer enquiries and after-sales support.

. Identify upselling and cross-selling opportunities within existing accounts.

1.4Marketing & Event Support

. Manage and support marketing and event activities.

. Design creative sales and marketing materials.

. Coordinate with external vendors, printers, and agencies for marketing materials and event logistics.

. Support digital marketing efforts, including social media and website content where required.

1.5Reporting & Performance

. Prepare weekly and monthly sales reports and forecasts.

. Work towards sales targets and KPIs.

. Monitor market trends, competitor activity, and customer feedback to inform sales and marketingstrategy.

1.6Additional Responsibilities

. Support new product or service launches with relevant sales and marketing materials.

. Handle ad-hoc sales and marketing duties as required.

. Perform any other duties as assigned by the Senior Business Development Manager (SBDM) or management.