Sales and Business Development Manager

Job Description:

Sales & Revenue Generation

• Develop and execute sales strategies to achieve revenue targets across corporate, wedding, and private event segments.
• Identify, pursue, and convert new business opportunities, including corporate accounts, partnerships, and event collaborations.
• Manage the full sales cycle-from prospecting and client meetings to proposal submission, negotiation, and deal closure.
• Analyze market trends and competitor activities to identify growth opportunities.

Client Relationship Management

• Build and maintain long-term relationships with key clients to drive repeat business and referrals.
• Ensure high standards of customer satisfaction through proactive communication and personalized service.
• Handle client feedback and resolve issues promptly to ensure positive outcomes.

Business Development & Partnerships

• Identify and establish strategic partnerships with event planners, venues, and corporate organizations to expand Amici's market presence.
• Collaborate with marketing and operations teams to design attractive promotions and sales campaigns.
• Represent Amici at networking events, exhibitions, and trade shows to enhance brand visibility.

Sales Administration & Reporting

• Oversee accurate documentation of client bookings, quotations, and contracts.
• Monitor and track sales performance metrics, pipeline status, and revenue projections.
• Prepare and present regular sales reports, forecasts, and business performance updates to management.

Budget Management

• Assist in developing annual sales budgets and monitor departmental expenditures.
• Ensure sales activities are aligned with financial targets and cost-efficiency goals.

Coordination & Collaboration

• Work closely with the operations, culinary, and logistics teams to ensure smooth event execution in line with client expectations.
• Provide feedback and insights to improve service offerings and menu designs based on market and client demands.

Compliance & Data Management

• Ensure adherence to company policies, pricing structures, and contractual terms.
• Maintain accurate and up-to-date client and sales records in the company's CRM or booking system.

Ad-hoc Duties

• Participate in training, team meetings, and company initiatives to support continuous improvement.
• Assist with special projects and campaigns as assigned by management.

Qualifications:

• Diploma or Degree in Business Administration, Sales, Marketing, or a related field.
• Minimum 3-5 years of relevant sales experience, preferably in the catering, hospitality, or events industry.
• Proven track record in achieving or exceeding sales targets.
• Strong interpersonal, presentation, and negotiation skills.
• Proficiency in Microsoft Office Suite and CRM software.
• Highly organized, self-driven, and adaptable to a fast-paced environment.