Job Description

Job Summary

We are looking for a detail-oriented and organised Sales Administrator to support our daily sales operations. The successful candidate will be responsible for processing sales orders, preparing sales-related documents, coordinating with internal departments and customers, and maintaining accurate sales records to ensure smooth and efficient order fulfilment.

Key Responsibilities

Sales Order Processing

Prepare and process sales orders in the company's system.
Verify the accuracy of order details, including product specifications, quantities, pricing and delivery information.
Prepare quotations, invoices, order confirmations and other sales-related documents.
Monitor order progress and provide timely updates to the sales team.

Customer and Internal Coordination

Respond to customer enquiries regarding sales orders and delivery arrangements.
Coordinate with warehouse, logistics and other relevant departments to ensure timely order fulfilment.
Follow up on outstanding orders and communicate relevant updates to the sales team.
Maintain clear and professional communication with customers and internal stakeholders.

Administrative Support

Maintain accurate and up-to-date customer information, sales records and order documentation.
Ensure proper filing and documentation of sales records and correspondence.
Provide administrative support to the sales team to facilitate daily operations.
Assist with ad-hoc administrative duties as assigned by management.

Requirements

Minimum 1 year of relevant experience in sales administration, order processing or administrative support.
Proficient in Microsoft Office applications and familiar with Microsoft Dynamics business systems.
Good organisational skills and attention to detail.
Good written and verbal communication skills.
Able to manage multiple tasks and meet deadlines.
Able to work independently and collaborate effectively with colleagues across different departments.