Roles & Responsibilities Key Responsibilities:
- Sales Administration Support Assist the sales team in processing training registrations and course bookings. Prepare quotations, invoices, and supporting documents for customers. Maintain and update sales records, candidate lists, and training schedules.
- Customer & Candidate Coordination Handle incoming enquiries from trainees, companies, and agents. Provide information on available courses, schedules, and requirements. Coordinate with candidates to ensure all documents are submitted before training or tests. Support the sales team in managing customer relationships
- Data Entry & System Management Perform accurate data entry into internal systems (e.g. AMS / Training Management System) Maintain proper documentation of candidate records and sales reports. Ensure accuracy of training records and registration information.
- Operational Coordination Work closely with the Admin and Trainer teams to coordinate training schedules and candidate attendance. Assist in preparing training materials, attendance lists, and administrative paperwork.
- Reporting & Monitoring Assist in compiling sales reports and performance data. Track registration numbers and support the sales team in achieving training targets Provide updates to management when required Requirements 1–3 years of administrative or sales support experience preferred. Experience in training centres, construction industry, or customer service will be an advantage. Good communication and coordination skills. Strong attention to detail and accuracy in data entry. Proficiency in Microsoft Office (Excel, Word, Outlook). Responsible and disciplined with work processes. Positive attitude and willingness to support the team. Good teamwork and communication skills. Ability to work under pressure and meet deadlines. Maintain high accuracy in documentation and system records. Provide timely support to the sales team. Ensure smooth coordination between sales, admin, and trainers. Contribute to achieving ATTC training enrollment targets.
