Sales Administrator

Key Responsibilities

• Prepare quotations, invoices, and sales documentation

• Process customer orders and coordinate delivery schedules

• Handle customer enquiries via phone and email

• Maintain customer records and CRM database

• Coordinate with suppliers, logistics partners, and internal departments

• Follow up on quotations, deliveries, and customer requests

• Prepare sales reports and administrative documentation

• Provide general administrative support to the Sales team

Requirements

• Diploma in Business Administration, Marketing, or related discipline

• 1-3 years of sales administration, customer service, or order processing experience

• Good communication and organisational skills

• Proficient in Microsoft Office (Excel, Word, Outlook)

• Experience using CRM systems is an advantage

• Able to multitask and work independently