The duties of a sales administrator can depend on the company they work for and the needs of the teams they support. Here are some typical responsibilities of sales administrators:
- Process online, email and phone sales
- Ensure order and accuracy
- Perform basic functions, like answering questions or responding to inquiries
- Manage order delivery timeliness
- Compile sales reports and monitor sales efforts
- Become experts on company product and service offerings
- Invoice clients and process payments
- Update databases and customer records
- Communicate customer feedback