Sales Administration Coordinator (Semiconductor) - KV

Position: Sales Administration Coordinator (Semiconductor) (Job ID: 20476)

• Nearest MRT: Macpherson

• Hybrid work arrangement

• Basic + VB

Job Description:

• Sales Administration: Provide daily administrative support to the sales team, including preparation of quotations, sales reports, order summaries, customer-related documents, and other sales support materials.

• Customer Order Management: Process, monitor, and follow up on customer purchase orders (POs), sales orders, order confirmations, delivery schedules, and related documentation to ensure accuracy and timely fulfilment.

• Customer Coordination: Communicate with customers and distributors regarding order status, product availability, delivery schedules, pricing, documentation, and other sales-related enquiries.

• Internal Coordination: Coordinate closely with sales, customer service, logistics, warehouse, finance, planning, and other relevant departments to support smooth order fulfilment and on-time delivery.

• Quotation & Pricing Support: Prepare quotations, maintain pricing records, coordinate internal pricing approvals, and ensure quotations are issued in accordance with company requirements and policies.

• Inventory & Delivery Follow-up: Monitor product availability, shipment schedules, backorders, and delivery status, and promptly communicate any potential delays or issues to the relevant parties.

• Documentation & Data Management: Maintain accurate and up-to-date customer information, sales records, product data, order documentation, and related information in SAP, SQL, or other company systems.

• Sales Reporting: Prepare periodic sales reports, order status reports, delivery reports, and other operational reports for management review.

• After-Sales Support: Assist in handling customer complaints, delivery discrepancies, invoice enquiries, returns, and other sales-related issues by coordinating with the appropriate internal departments.

• Office Administration: Manage day-to-day office administrative matters, including purchasing and maintaining adequate stock of stationery, pantry supplies, office equipment, and other office necessities.

• Travel Arrangements: Coordinate business travel arrangements, including flight bookings, hotel reservations, transportation, travel schedules, and related administrative arrangements for employees and visitors.

• Administrative Records: Maintain proper filing, office records, administrative documents, service agreements, invoices, and other relevant documentation.

• Other Duties: Perform any other sales, administrative, or operational duties as assigned by management from time to time.

Job Requirements:

• Diploma or equivalent qualification or a related discipline.

• 1-2 years of experience in sales administration, sales coordination, customer service, or order management. (Candidates without working experiences are welcome to apply)

• Experience in the semiconductor, electronics, or technology industry will be an advantage.

• Familiarity with customer purchase orders, sales orders, quotations, delivery coordination, and invoicing processes.

• Proficient in Microsoft Excel, Word, and Outlook.

• Experience using SQL systems such as SAP.

• Good communication and coordination skills, with the ability to liaise effectively with customers and internal stakeholders.

• Strong attention to detail, accuracy, and organisational skills.

• Able to manage multiple tasks, prioritise deadlines, and work independently in a fast-paced environment.

• A responsible, service-oriented, and team-focused attitude.

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

PDPA requirements on collection, use, and disclosure of personal data would not be applicable to EAs that are collecting such information as it is a regulatory requirement by Ministry of Manpower.

Please find Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions,

EAs will be required to collect the personal data (e.g. NRIC number number for overseas candidates) of applicants referred to employers for permanent or contract job positions of at least six months with a fixed monthly salary of S$3,300 and above. Please find the link below on MOM regulations:

https://www.mom.gov.sg/faq/submit-quarterly-referral-and-placement/are-employment-agencies-allowed-to-collect-personal-data

Thank you for your cooperation.

Tan Katrina Therese Yap

EA Registration No: R25128964
Pasona Singapore Pte Ltd
1 FINLAYSON GREEN #09-02 SINGAPORE 049246
URL: www.pasona.com.sg

EA License No:90C4069