Sales Admin

We are seeking a proactive and detail-oriented Sales Admin to support our growing sales team. This role is responsible for ensuring smooth sales operations, maintaining accurate CRM data, preparing sales reports and presentations, and supporting the sales team throughout the sales lifecycle.

The ideal candidate is highly organized, comfortable working with data, and proficient in CRM systems such as Salesforce, as well as Microsoft Excel and PowerPoint.

Key Responsibilities:

• Provide administrative and operational support to the sales team.
• Maintain and update customer, pipeline, and opportunity records in Salesforce CRM.
• Generate and analyze sales reports, dashboards, and forecasts using Excel.
• Track sales pipeline activities and ensure CRM data accuracy and completeness.
• Prepare customer proposals, quotations, sales contracts, and related documentation.
• Support sales meetings by preparing presentations, reports, and meeting materials.
• Coordinate with internal stakeholders including Finance, Legal, Operations, and Marketing to facilitate sales activities.
• Assist in processing customer onboarding and contract renewals.
• Monitor sales KPIs and provide regular updates to the sales leadership team.
• Maintain proper filing and documentation of customer records and sales transactions.
• Support ad-hoc projects and process improvement initiatives within the sales function.

Requirements

• Diploma or Bachelor's Degree in Business Administration, Sales, Marketing, or a related field.
• 2-5 years of experience in sales administration, sales operations, commercial support, or a similar role.
• Hands-on experience with Salesforce or similar CRM platforms.
• Advanced proficiency in Microsoft Excel (Pivot Tables, VLOOKUP/XLOOKUP, data analysis, reporting).
• Strong proficiency in Microsoft PowerPoint for preparing professional business presentations.
• Excellent attention to detail and strong organizational skills.
• Strong communication and stakeholder management abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience in the technology, cybersecurity, or IT services industry will be an advantage.

Preferred Attributes

• Analytical mindset with strong problem-solving skills.
• Self-motivated and able to work independently.
• Comfortable working with sales data, forecasts, and performance metrics.
• Customer-oriented with a collaborative team approach.