Sales Account Manager

Job Summary

We are partnering with a managed IT services provider to hire a Sales Account Manager to manage and grow customer and partner accounts.

The role involves driving renewals, cross-sell and up-sell opportunities, and selling managed IT services, cloud, cybersecurity, infrastructure, and system integration solutions.

Key Responsibilities

• Manage and grow assigned customer accounts and partner opportunities.

• Build strong relationships with customers, partners, vendors, and internal stakeholders.

• Identify and drive renewal, cross-sell, up-sell, and service expansion opportunities within existing accounts.

• Develop sales opportunities across managed IT services, cloud, cybersecurity, infrastructure, and IT support solutions.

• Conduct account reviews to understand customer needs, technology gaps, upcoming projects, and service improvement areas.

• Collaborate with internal technical teams to define requirements, shape proposals, and align solutions with customer expectations.

• Position IT services as business-focused solutions that improve efficiency, security, reliability, and operational continuity.

• Maintain accurate CRM updates, pipeline tracking, forecast updates, proposal progress, and customer follow-ups.

• Own weekly sales review updates, including opportunity progress, blockers, next steps, forecast accuracy, and deal movement.

Requirements

• Minimum 2 years of sales experience in IT solutions, managed services, system integration, cloud, cybersecurity, infrastructure, or related technology services.

• Minimum 1 year of experience in relevant core competencies, such as account management, partner-led selling, managed services sales, IT solutions sales, or customer relationship management.

• Prior experience working in or selling within a System Integrator environment is required.

• Proven experience selling managed services, recurring services, IT support services, outsourcing, or service-led technology solutions.

• Good understanding of the Singapore business / IT services market, including local customers, partners, vendors, and decision-makers.

• Able to communicate effectively with customers, partners, and vendors who primarily communicate in Chinese.

• Good understanding of IT services such as cloud, cybersecurity, infrastructure, endpoints, networks, servers, managed support, and service delivery models.

• Strong sales capability, including prospecting, discovery, proposal positioning, negotiation, closing, account growth, renewals, cross-sell, and up-sell.

• Able to manage accounts and drive sales opportunities through customers, partners, vendors, and internal technical teams.

• Able to sell business outcomes and value, rather than only hardware, software, or price-based solutions.

• Strong communication, presentation, proposal writing, follow-up, CRM, pipeline tracking, and weekly reporting discipline.

• Self-driven, mature, target-oriented, accountable, and comfortable working in a growing business environment.

• Applicants must be legally authorized to work in Singapore without employer-sponsored work pass application.

What We're Looking For

We are looking for someone who is commercially aware, relationship-driven, and disciplined in follow-up and pipeline management.

The ideal candidate should be confident in managing customer and partner relationships, developing sales opportunities, and engaging both business and technical stakeholders. This role is suitable for someone who can sell technology solutions based on business value, not just product features or pricing.

Why Join

• Opportunity to grow with a managed IT services business.

• Exposure to cloud, cybersecurity, infrastructure, systems integration, and partner ecosystem opportunities.

• Role focused on long-term account growth and customer relationship management.

• Hybrid work arrangement with customer and partner-facing exposure.

• Direct collaboration with senior leadership and internal technical teams.

Benefits

• Commission based on sales performance

• Annual leave and medical benefits provided.

Interested candidates may click Quick Apply to submit their application. We will review your profile and contact shortlisted candidates for further discussion and next steps.

Alternatively, you may send your resume to:
[Confidential Information]

We regret that only shortlisted candidates will be notified.

People Connects Pte Ltd | EA Licence No. 25C3002 | Lim Liang (Jason) | CEI Reg. No.: R2157225