Job description:
Team and Position Summary
The Account Manager will be a part of the Sales team in Products & Engineering of NETS Solutions Pte Ltd, a subsidiary of the NETS Group.
The incumbent is responsible for managing the companys relationships with customers and finding new businesses to help increase the revenue stream of the company.Key
Responsibilities
To include, but not be restricted to the following duties:
1.Client Management
- Serve as the lead point of contact for all customers account management matters
- Build and maintain strong, long lasting client relationships with stakeholders in financial institutions and central banks.
- Develop a trusted advisor relationship with key customer stakeholders
- Ensure timely and successfully deliver our solutions according to the customers needs and objectives
- Assist with challenging client requests or issue escalations as needed
2.Sales and Business Development
- Negotiate contracts and close agreements to generate revenue
- Revenue delivery through pursuing change requests, new business opportunities and initiatives
- Achieve growth and hit sales targets
- Design and implement a strategic business plan to help expand the companys customer base
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
- Present sales, revenue and expenses reports and realistic forecast to the management team
- Develop new businesses with existing or potential new clients and/or identify areas of improvement to meet sales quota
- Market and engagement of sales for payment solutions to financial institutions and central banks.
- Articulate value proposition of cheque clearing solutions, settlement systems, instant payments and cross-border payment solutions.
- Work closely with product, compliance, legal and implementation teams to tailor solutions to clients requirements.
- Provide market intelligence and feedback to product development to align with evolving global payment landscape.
Requirements
Education and Experience
- Minimum 2 years working experience as an Account Manager, Key Account Manager, Sales Account Manager or any relevant role
Skills and Knowledge
- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C- level
- Experience in delivering client-focused solutions to customer needs
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
- Excellent listening, negotiation and presentation abilities
- Strong verbal and written communication skills
