Clean and prepare guest rooms/serviced apartments and public areas, including making beds, dusting, vacuuming, sanitising, and restocking amenities.
Maintain overall cleanliness of hotel/ serviced apartment, including corridors, carpets, service lift landings, furnitures, pantries, and other common areas.
Restock and organize housekeeping trolley and supplies.
Handle guest requests promptly and courteously, including collecting/returning room service trays, delivering amenities, and managing guest laundry and linen.
Report maintenance issues, room discrepancies, safety hazards, and lost & found items promptly according to standard operating procedures.
Ensure proper handling of master key during sign-in and sign-out to maintain security.
Perform periodic deep-cleaning (e.g. curtain changes, high dusting, stainless steel polishing, carpet shampooing) and special projects (e.g. stock-taking, setting up show flat) to ensure the utmost comfort and safety for guests.
Adhere to grooming, safety, and hygiene standards, and perform other duties assigned by supervisor.
Requirements
Willing to work rotating shifts, weekends and public holidays.
Team player with positive attitude and ability to work under pressure in a fast-paced environment.
Prior housekeeping or hospitality experience preferred.
