Room Attendant

As a Room Attendant, you are responsible for ensuring guest rooms are clean, orderly, and inviting. You will play a critical role in delivering a memorable guest experience by maintaining the cleanliness and comfort standards of the property.

A little taste of your day-to-day

Every day is different, but you'll mostly be:

• Carrying out detailed cleaning of hotel rooms and suites according to standard operating procedures
• Making sure every single room is at its absolute best for our guests
• Assisting guest with their request for room amenities and directional to find the elevator
• Keeping supervisor updated on room cleaning progress and alert them to any problem or repairs needed
• Monitoring and controlling supplies and amenities to minimise waste
• Reporting, turning in, and/or logging all lost and found items according to established procedures
• Regularly assisting with deep clean projects

What we need from you

• It's a physical role and you'll be on your feet most of the day, so fitness is important
• Occasional lifting of items (eg, bed) up to 50 pounds / 23 kilograms and or push/pulling heavy objects (eg, trolley)
• You may need to bend and kneel to complete some job activities
• Literacy skills - reading, writing and basic maths skills
• Flexible attitude to work rotating shifts hours over weekends and public holidays- Morning, Afternoon and Night Shift (5 days work week, 9.5hours per shift including 45 minutes meal break) over weekends and public holidays

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you'll become part of our ever-growing global family.