Job Description

1. Warehouse & Stock Management

Manage the overall arrangement and organisation of rice stocks within the warehouse.
Ensure different rice varieties, brands, pack sizes and batches are properly identified and stored.
Monitor stock levels and highlight low-stock, excess-stock or slow-moving items.
Conduct regular stock takes and ensure physical stock matches inventory records.
Keep the warehouse organised and ensure stocks are easily located and accessible.
Monitor the condition of rice stocks and report any damaged, wet, contaminated or unsuitable stock.

2. Rice Receiving & Quality Control (QC)

Inspect rice upon arrival to ensure the product received matches the purchased specifications and expected quality.
Check incoming rice against purchase orders, including:
- Rice variety/type
- Brand and country of origin
- Grade/specification
- Pack size and quantity
- Packaging condition
- Batch/lot information where applicable
Conduct basic visual and physical checks on incoming rice for issues such as damaged packaging, moisture, unusual odour, discoloration, pests or other visible quality concerns.
Identify and report any discrepancies between the rice purchased and the rice received.
Segregate or hold questionable stocks where necessary and inform the relevant operations/purchasing team before the stock is released for sale.
Maintain records of incoming stock and any quality issues identified.
Monitor recurring quality issues from suppliers and highlight them to management.
Ensure that only approved and acceptable stock is released into the warehouse inventory.

3. Inventory & Stock Movement

Track the movement of rice from receiving to storage, preparation and final delivery.
Ensure all stock movements are properly recorded and accounted for.
Maintain accurate records of incoming and outgoing stocks.
Work closely with the operations team to ensure sufficient stock is available for upcoming orders.
Identify discrepancies between physical stock and inventory records and assist in resolving them.

4. Order & Customer Requirements

Understand customer requirements and preferences, including the specific rice types, brands, pack sizes and quantities required.
Coordinate with the operations/sales team to ensure the correct products are prepared for each customer.
Ensure customer orders are accurately picked and prepared before collection or delivery.
Keep track of recurring customer requirements and communicate relevant information to the team.

5. Driver & Delivery Preparation

Prepare and organise stocks for rice drivers according to their daily delivery schedules.
Ensure the correct rice type, quantity and packaging are prepared before drivers leave the warehouse.
Coordinate with drivers on loading arrangements and delivery requirements.
Ensure outgoing stocks are properly checked and recorded.
Manage the flow of goods from warehouse to delivery point and ensure there are minimal delays or errors.

6. End-to-End Rice Flow Management

Oversee the movement of rice from the initial receiving point through warehouse storage, order preparation, loading and final delivery.
Ensure there is clear visibility of where each stock movement is going and its current status.
Coordinate with warehouse staff, drivers and internal teams to ensure smooth operations.
Identify bottlenecks or recurring operational issues and recommend improvements.

7. Warehouse Operations & SOP

Follow and improve warehouse procedures for receiving, storing, picking, stock taking and dispatching rice.
Assist in developing practical SOPs and processes to improve warehouse efficiency, stock accuracy and quality control.
Ensure proper housekeeping and organisation within the warehouse.
Assist with other warehouse and operations duties when required.

Previous experience in warehouse, inventory, logistics or operations is preferred.
Experience handling FMCG, food products or rice products will be an advantage.
Experience in basic food/product quality checking is an advantage.
Good understanding of inventory management and stock control.
Good organisational and coordination skills.
Strong attention to detail and ability to accurately count and track stock.
Able to identify basic product quality issues and discrepancies.
Comfortable working in a hands-on warehouse environment.
Able to communicate effectively with suppliers, drivers, customers and internal teams.
Able to work independently and take ownership of day-to-day warehouse operations.
Basic computer skills for inventory and stock recording.
Physically fit and comfortable with the nature of warehouse work.