The Business Development and Partnerships teams at Shopee are dynamic and energetic. These teams are constantly seeking business opportunities to drive Shopee towards becoming the No. 1 e-commerce platform in Southeast Asia and Taiwan. Their goal is to provide Shopee's buyers with a wide variety of product listings at the best prices.
About the Team:
The Revenue Marketing Solutions (MS Packages) role sits within the Monetisation team at Shopee. As the Person-in-Charge for MS Packages and Billings, you will be responsible for driving the adoption of exclusive partner packages during campaigns. This role is pivotal in maximising seller visibility through strategic pricing, accurate revenue forecasting, and the seamless management of financial operations, including billing and invoice tracking.
Job Description:
Strategy and Growth:
- Set growth targets and design initiatives to drive MS Package spend and increase the total number of packages sold
- Develop pricing strategies for MS Packages, ensuring they remain attractive while meeting revenue objectives
- Act as a sounding board for new initiatives, including the development of new marketing assets and discount schemes to improve adoption
- Forecast MS Revenue accurately on a monthly basis to support business planning
Marketing and Operations:
- Manage the end-to-end operations of running MS Packages, including defining obligations and entitlements for campaign periods
- Handle day-to-day queries and support Category Managers (CMs) and Relationship Managers (RMs) regarding package details, onboarding, and troubleshooting
- Lead RM KPI setting specifically for MS Cash to align sales incentives with program goals
- Oversee Billings & Invoices, taking full ownership of managing overdue invoices through proactive tracking and chasing
- Collaborate with stakeholders, including RMs, BI, etc. to ensure smooth program execution
Data Analysis:
- Monitor key metrics such as MS Revenue and the number of packages sold to evaluate program health
- Identify blockers to take up rate and overdue invoices (e.g., lower demand trends or forecasting inaccuracies) and survey RMs to find actionable solutions
- Modify discount schemes and package tiers based on data insights to target lower-tier packages or increase overall attractiveness
- Maintain tracking tools, including pricing proposals and campaign working sheets, to ensure data integrity across the team
Requirements:
- Bachelor's degree in any relevant field
- Excellent project management skills and strong attention to detail
- Strong analytical and problem-solving abilities, with the capability to turn data into actionable insights
- Comfortable working in a dynamic environment with multiple stakeholders
- Strong communication and interpersonal skills; experience working cross-functionally is a plus
- Prior experience in e-commerce, consulting, or programme management is an advantage
