Revenue Management Analyst / Reservations Coordinator / Hospitality Marketing Specialist

Role Description This full-time remote role combines responsibilities of Revenue Management Analyst, Reservations Coordinator, and Hospitality Marketing Specialist to support performance across the Odyssey Resorts portfolio. Day-to-day tasks include analyzing booking patterns, demand trends, and pricing data to recommend rate strategies and inventory controls that maximize revenue. The role coordinates reservations activities, ensuring accurate and efficient handling of guest inquiries, bookings, modifications, and pre-arrival communications in alignment with brand standards. The specialist collaborates with marketing and operations teams to support promotion planning, digital campaigns, and distribution channels, ensuring content accuracy and competitive positioning. The role also prepares regular performance reports, communicates insights to leadership, and recommends data-driven actions to improve occupancy, ADR, and overall profitability.

Qualifications

• Strong analytical skills and revenue analysis capabilities to interpret data, identify trends, and recommend actionable strategies.
• Experience in revenue management, including pricing optimization, inventory control, and demand forecasting in hospitality or a related field.
• Solid foundation in finance and business metrics, with the ability to work with budgets, forecasts, and profitability reports.
• Effective communication skills, including clear written and verbal communication and the ability to present complex information to diverse stakeholders.
• Previous experience with reservation systems, channel managers, or property management systems is highly beneficial.
• Familiarity with digital marketing or hospitality marketing practices, including promotions, online distribution, and competitive analysis.
• Proficiency in spreadsheet and data visualization tools (e.g., Excel, Google Sheets, BI tools) and comfort working in a remote, tech-enabled environment.
• Bachelor's degree in Hospitality Management, Business, Finance, Marketing, or a related field, or equivalent practical experience.
• Demonstrated ability to work independently, manage multiple priorities, and collaborate effectively with cross-functional teams.