Retail Supervisor

Job Description:

Team Leadership

-Supervise and train department staff, ensuring they meet performance expectations.

-Create work schedules and delegate tasks to optimize department productivity.

-Conduct performance evaluations and provide coaching to team members.

Customer Service & Sales Management

-Address customer inquiries and resolve issues in a timely and professional manner.

-Foster a welcoming and positive shopping environment.

-Monitor sales performance and implement strategies to achieve department goals.

-Assist in planning and executing promotional activities and displays.

-Analyze sales reports to identify trends and areas for improvement.

Inventory Control & Merchandising

-Maintain visual merchandising standards in alignment with company guidelines.

-Ensure products are well-stocked, organized, and attractively displayed.

-Collaborate with the merchandising team to optimize product placement.

-Oversee inventory management, including stock levels and replenishment.

-Assist in ordering and receiving merchandise as needed.

-Maintain accurate records related to sales, inventory, and staffing.

Other duties include, but are not limited to:

-Prepare reports for management on department performance and staffing needs.

-Ensure compliance with company policies and procedures.

Requirements

• Previous retail supervisory experience or relevant management experience.
• Strong leadership and team-building skills.
• Excellent communication and interpersonal abilities.
• Ability to work flexible hours, including weekends, and holidays.
• At least 2 years experience in the retail industry