Retail Store Manager

About Space

Launched in 1993, Space is now the leading voice in design retailing across South East Asia. With a professional design team and a collection that includes the world's best luxury brands, our philosophy centres on offering impeccable design, client experience and service. Five architect-designed showrooms Sydney, Melbourne, Brisbane, Singapore and Kuala Lumpur, feature collections curated to meet the specific needs of design lovers and the broader requirements of the architecture and interiors industry, with endless design scope for residences, multi-residential developments, hotels, restaurants and workplace interiors.

Why work with us

You will be joining an industry leader in the furniture market that not only partners with award winning international brands and clients but prides itself on its people and values their growth and development. You'll be working alongside people you can learn from, you'll grow and develop in a fun, supportive environment.

What will I do on a day-to-day basis

This role is responsible for driving retail performance and achieving commercial objectives through effective leadership and operational excellence. It focuses on delivering exceptional client experiences, mentoring a high-performing sales teams, and ensuring continuously elevated showroom standards. The position requires strong commercial acumen, cross-functional collaboration, and the ability to implement strategies that maximise sales, maintain profitability, and enhance client relationships.

• Deliver Commercial Results: Drive achievement of monthly and annual sales targets, monitor pipelines, and implement strategies to maximise revenue and profitability.
• Lead Retail Operations: Oversee showroom operations, ensuring compliance with company standards, policies, and workplace safety regulations.
• Champion Client Experience: Foster a client-first culture and deliver exceptional service across all client touchpoints to build loyalty and grow revenue.
• Develop and Mentor Teams: Recruit, train, and coach retail consultants to achieve high performance and improve conversion rates.
• Maintain Showroom Standards & Inventory: Ensure showroom presentation, merchandising, and inventory integrity are consistently upheld to support sales objectives.
• Collaborate and Execute Initiatives: Work with internal teams to streamline processes, coordinate promotional events, and support business growth.

What do I need to be successful in this role

• Proven sales, coaching and leadership experience, ideally in commercial furniture or design-related industries
• Passion for design, architecture, and furniture, with a strong appreciation for aesthetics and functionality to bring exceptional experiences and build lasting relationships with clients
• Operational Excellence with a strong commitment to integrity by maintaining showroom standards, compliance, and operational consistency that reflects our brand promise
• Exceptional communication and presentation skills, with the ability to articulate brand value and solutions clearly
• Established network of industry contacts, particularly within or adjacent to the A&D sector
• Self-motivated and proactive, with a results-driven mindset

What we offer:

• Join a team working with market-leading products
• Benefit from detailed and ongoing training across all product lines to enhance your expertise
• Thrive in a people-oriented company with a management team dedicated to your success

Join Our Team:

As an inclusive, team-first company, our people are at the core of everything we do. We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, cultural background, disability, sexual orientation or life stage.

Join our industry leading team in the luxury and designer furniture market that not only partners with the world's most respected international brands and HNW clients but prides itself on its people and values their growth and development. Work alongside people who are passionate about our brand and our offering to our clients.