Retail Store Manager

Job Title : Retail Store Manager

Job Descriptions:

1. Supervise, train and assist employees like Sales Representatives and Retail Store Clerks in customer service, store maintenance and product promotions.

2. Develop and maintain a schedule for employees and promotions centered on holiday sales and other cycles.

3. Seek ways to better promote the store, the product line and service within the store.

4. Maintain proper inventory levels, ensure stocking, implement purchasing plans and maintain contact with suppliers to ensure maximum efficiency in meeting sales goals.

5. Implement cross-training of employees and Assistant Managers to maintain productivity at all times.

6. Manage all controllable costs with a view to maintaining profitability.

7. Ensure the store remains clean and presentable at all times.

8. Hire and train as needed to ensure adequate personnel is on hand to provide outstanding customer service.

Requirements:

• Experience: Previous experience in retail management or a leadership role.
• Leadership: Strong team management, communication, and motivational skills.
• Business Acumen: Ability to interpret sales data, manage budgets, and make strategic decisions.
• Customer-Focused: Excellent interpersonal skills with a focus on delivering superior customer service.
• Problem-Solving: Ability to handle, customer queries, complaints, and operational issues efficiently.