Retail Sales Specialist

Job Summary

We are seeking a passionate and results-driven Retail Sales Specialist to deliver an exceptional customer experience while achieving sales targets. The ideal candidate is customer-focused, knowledgeable about retail products, and enjoys helping customers find the right solutions for their needs.

Responsibilities

• Understand customer needs and recommend suitable products to enhance their shopping experience
• Achieve individual and store sales targets consistently
• Demonstrate product features, benefits, and value clearly to customers
• Build and maintain strong customer relationships through excellent after-sales service
• Maintain an attractive and well-stocked sales floor to optimize product visibility
• Process sales transactions accurately using the POS system to ensure smooth checkout
• Monitor inventory levels and assist with timely stock replenishment
• Stay updated on product knowledge, promotions, and competitor offerings to inform customers effectively
• Support merchandising activities and ensure compliance with visual merchandising standards
• Participate actively in store events, product launches, and promotional campaigns
• Collaborate with team members to achieve overall store performance goals

Preferred competencies and qualifications

• Prior experience in retail sales or customer service
• Strong communication and interpersonal skills applied in customer interactions
• Customer-oriented attitude with professionalism and positivity
• Self-motivated and results-driven approach in a fast-paced retail environment
• Ability to work rotating shifts, weekends, and public holidays
• Sales and negotiation skills to close sales effectively
• Customer relationship management to foster loyalty
• Product presentation and demonstration skills
• Problem-solving and conflict resolution abilities
• Teamwork and adaptability in dynamic retail settings

Other Information

Benefits

• Competitive basic salary
• Attractive sales commission and performance incentives
• Performance bonuses and recognition awards
• Comprehensive product and sales training
• Career progression opportunities
• Annual leave and medical benefits

Working Hours

• 5-6-day work week (rostered schedule)
• Retail operating hours, including weekends and public holidays

Working Location: Courts Megastore (Tampines)