Retail Sales Associate

• Greet and assist customers and provide a welcoming shopping experience.

• Understand customers vision needs, preferences, and budget.

• Recommend suitable frames, lenses, sunglasses and other eyewear products.

• Explain product features, benefits, pricing and promotions.

• Achieve individual/store sales targets and support upselling.

• Maintain customer records, prescriptions, work orders and payments.

• Process sales transactions through the POS system.

• Assist with inventory, receiving and stocking merchandise.

• Maintain attractive product displays and overall store cleanliness.

• Handle customer questions, complaints and returns professionally.

• Work closely with opticians, optometrists and store managers.

• Support eye-care services and help customers through the eyewear-selection process. LinkedIn+1

Requirements

• Retail/customer-service experience is useful some current listings state fresh graduates/no experience may apply.

• Good communication and interpersonal skills.

• Customer-focused and comfortable working toward sales targets.

• Willingness to learn about eyewear and basic vision-care products.

• Able to work retail shifts, including weekends/public holidays.

• Team player with good attention to detail.