Retail Operations Manager

Key Responsibilities:

• Oversee daily store operations to ensure efficiency and compliance with company policies.
• Lead, motivate, and train retail staff to deliver excellent customer service.
• Manage staff scheduling, performance, and development.
• Monitor sales performance and implement strategies to achieve sales targets.
• Ensure proper inventory management, stock control, and timely replenishment.
• Handle vendor relations, including sourcing, pricing, and negotiating terms.
• Maintain store cleanliness, safety, and compliance with regulatory requirements.
• Analyze operational reports and recommend improvements for productivity and cost control.
• Handle customer feedback and resolve issues effectively.
• Support business growth initiatives, promotions, and marketing activities.