Retail Assistant Manager

Starlight Group

About Us: We are a collection of jewellery businesses, each catering to distinct consumer market segments. Our specialty lies in 916/999 gold jewellery within the Singapore market. Established in 2019 to fill a void in the gold financing industry, our company swiftly expanded its reach beyond Singapore to Indonesia. Embracing a dynamic pace, we aim to foster mutual growth in both business and the professional development of our employees to achieve collective success.

Job Description:

We are looking for a dedicated and experienced Retail Assistant Manager to support the day-to-day operations of our retail store. The Retail AM will assist the Store Manager in leading a team of retail associates, driving sales, and ensuring an exceptional customer experience.

Responsibilities:

• Support the Store Manager in overseeing daily store operations
• Assist in managing and motivating retail staff to achieve sales goals and provide excellent customer service
• Help in maintaining inventory levels and visual merchandising standards
• Handle customer inquiries, complaints, and escalations effectively
• Contribute to the recruitment, training, and development of retail associates
• Collaborate with the management team to implement strategies for business growth

Requirements:

• Previous experience in retail management or supervisory role
• Strong leadership skills and ability to lead by example
• Excellent communication and interpersonal skills
• Proficiency in inventory management and POS systems
• Passion for delivering outstanding customer service
• Flexibility to work varied shifts, including weekends and holidays

Benefits:

• Competitive salary and performance-based incentives
• Employee discounts on merchandise
• Opportunities for career advancement within the company