Retail Operations Manager | Luxury

We are representing our client in the Luxury retail sector in their search for a Retail Operations Manager to join their team. This role will be a 5 day work week (inclusive of weekends) and will be based in either at Orchard or Marina Bay Sands.

Summary of scope:

You are expected to optimizes boutique efficiency and drives performance by managing daily operations, analyzing KPIs (traffic, sales), and ensuring retail excellence standards. They coordinate inventory, stock takes, and staff rostering, while collaborating with retail managers to implement strategic initiatives and improve store productivity. You will be working closely with the Boutique Manager.

Key Responsibilities:

• Define, track, and analyze KPIs (Traffic Counting, sales data) to provide actionable insights for boosting boutique efficiency.
• Maintain luxury standards across boutique operations, including inventory control, stock takes, payroll, and facility management.
• Support Retail Managers in executing retail initiatives, coordinating project launches, and training teams on new operational procedures.
• Manage the logistics of POS materials, trade tools, and visual merchandising (VM) tool databases, ensuring, tracking, and optimizing deliveries.
• Act as a bridge between headquarters and stores, providing regular performance reporting and managing store-related, and operational documentation.

Interested candidates you may submit your resume in word format to [Confidential Information]. Do note that only shortlisted candidates will be notified

Chai Timolty

Quess Selection & Services

EA Licence Number: 23C2060

R1331005

This is in partnership with the Employment and Employability Institute Pte Ltd (e2i).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to Quesscorp Singapore's PDPA and e2i's PDPA.