In jewelelry field Retail Operations managers are responsible for every aspect of the day-to-day supervision of retail outlets, including sales, staff, stock and resources management.
- Recruiting, training, supervising and appraising staff
- managing budgets
- maintaining statistical and financial records
- dealing with customer queries and complaints
- overseeing pricing and stock control
- maximising profitability and setting/meeting sales targets, including motivating staff to do so ensuring compliance with health and safety legislation
- preparing promotional materials and displays.
- Product introduction of jewellery
- Undertake retail duties as assigned e.g. customer service, manage point-of-sale processes
- Optimize sales performances and store's profitability
- Develop sales and Analyse with a commercial view visual merchandising
- Have a competitive strategy
- Manage daily the store: be answerable for good management of the store
- Assure the administrative and legal management
- Manage the team
- Evaluate and develop team
- Need experience to the relavant field.
- Hands-on experience in managing large format store or a chain of retail stores
- Good communication, interpersonal and leadership skills
- Excellent customer service and results-oriented
- Working in fast-paced environment.
- . Ability to work a flexible schedule based on business needs, including evenings, weekends, and holidays.
