Morgan McKinley is partnering with a client to hire a Retail Operations Director to lead and elevate retail performance across a multi-market footprint.
Key Responsibilities:
- Lead and oversee regional retail operations, ensuring consistent execution of brand, service, and operational standards
- Drive commercial performance across stores, including sales productivity, conversion, and customer experience
- Partner closely with local market teams to support store openings, performance improvement plans, and retail initiatives
- Translate regional strategy into actionable store-level execution
- Oversee retail KPIs, performance dashboards, and operational reviews across markets
- Collaborate with merchandising, marketing, VM, and supply chain teams to deliver integrated retail plans
- Develop and coach retail leadership teams, building strong succession and capability
- Ensure operational processes, compliance, and cost controls are aligned with regional objectives
Requirements:
- 10-15 years of experience in retail operations, store management, or commercial retail leadership
- Regional exposure across Southeast Asia or APAC is strongly preferred
- Proven track record managing multi-store or multi-market retail networks
- Strong commercial acumen with experience driving store productivity and performance
- Ability to operate in a matrix organisation and influence senior stakeholders
- Hands-on, execution-focused leader with strong people management capability
How To Apply
If you are interested in this role and would like to discuss the opportunity further, please click apply now or email Jessica Chen at [Confidential Information] for more information.
Only shortlisted candidates will be responded to, therefore if you do not receive a response
within 14 days please accept this as notification that you have not been shortlisted.
EA Licence No: 11C5502 | EAP Registration No: R21100318
