Job Description

About Us

Kinu Supply is a design-forward, illustrated pet merchandise brand. As we grow our retail presence, product lines, and pop-up/event calendar, we're looking for someone to help run the day-to-day of the business and grow how the brand shows up online from packing orders and running a pop-up booth, to planning the content and campaigns behind a product launch.

Key Responsibilities

Marketing & Content

Plan and create content for Kinu Supply's Instagram, TikTok, and Facebook to build engagement and drive sales
Host TikTok Live sessions to showcase and sell products on camera
Plan and execute marketing campaigns around product launches, pop-ups, and promotions
Respond to enquiry emails, Instagram/TikTok DMs, and customer comments promptly and professionally
Support email/Shopify marketing (newsletters, promotions, product announcements)

Merchandise & Inventory

Manage merchandise inventory, stock counts, and warehouse organisation
Pack and fulfil online and wholesale orders accurately and on time

Retail & Events

Help conceptualise, plan, and execute pop-ups and events
Coordinate event logistics and liaise with vendors and venue partners for smooth on-the-ground delivery
Represent the brand at pop-up booths, engaging directly with customers

Operations Support

Assist with order processing and customer service across our online store and marketplaces
Support day-to-day Shopify backend and stock-related admin

Cross-Brand Support

Kinu Supply and Studio Kinu operate under the same roof and team, so this role may occasionally support Studio Kinu with tasks such as studio/client support or event coordination, particularly during peak periods

What We're Looking For

A creative mindset with fresh ideas for social content, campaigns, and events
Comfortable being on camera to host TikTok Live sessions
Familiarity with Instagram, TikTok, and Facebook content formats basic photo/video editing skills a plus
Experience managing the TikTok Shop/Seller Centre backend (product listings, Live setup, orders) is a strong plus
Strong organisational skills and attention to detail, especially for inventory and order accuracy
Comfortable with physical tasks such as lifting and moving stock (up to approximately 10-15kg) during packing and event setup
Excellent written and verbal communication skills in English
Able to multitask and stay calm under pressure during pop-ups, launches, and peak sales periods
Comfortable around animals, particularly dogs (a plus, not required)
Familiarity with Shopify, basic inventory systems, or e-commerce platforms is an advantage but not essential - training provided
Open to occasionally supporting our sister brand, Studio Kinu, during busy periods (e.g. major shoots or studio events)
Able to commit to a 5-day week that includes at least one weekend day (ideally both), plus occasional event dates

Candidates must be eligible to work in Singapore.