RETAIL MANAGER

Responsibilities:

. To manage the day to day running of the shop with the aim of achieving optimum profit by maximizing sales and controlling direct shop expenses.

. To report to the Area Manager regarding all shop and staff concerns.

. To manage all aspects of stock preparation, ensuring that the shop is sufficiently stocked.

. To demonstrate excellent customer service and promote good practices within the shop.

. To meet required performance standards and targets.

. To motivate and support shop staff.

. Responsible for cash handling, banking and associated administration procedures, ensuring that all cash register operations are carried out in accordance with the company policies and procedures.

. To comply with the company's policies and procedures, particularly in relation to shop security, health and safety regulations and the processing of administration requirements.

. To ensure that the confidentiality is maintained at all times.

. To conduct performance development reviews and staff appraisals ensuring the Area Manager is advised of any identified training needs.

. To plan staff hours and schedule off days, annual leave and replacement off days.

. To ensure orders via online platforms such as Foodpanda etc., are executed in a timely manner

. Key holder of shop

. Ad hoc duties as required

Requirements:

. Ability to work in a fast-paced environment.

. Ability to multitask.

. 6 day work week.

. Required to work on weekends and public holidays.