A Retail Manager is responsible for managing a retail store, which includes overseeing sales, staff and inventory. Retail Store Managers have the following duties and responsibilities:
- Supervise, train and assist employees (retail associates) in customer service, store maintenance and buy-and-sell process.
- Implement cross-training of employees to maintain productivity at all times.
- Hire and train as needed to ensure adequate personnel ison hand to provide outstanding customer service.
- Develop and maintain schedule for employees.
- Handle customer's queries and complains.
- Manage all controllable cost with a view to maintaining profitability.
- Ensure the store remains clean and presentable at all times.
- Ensure health and safety compliances.
