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Retail Executive
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Retail Executive
top mobile gallery- Posted 2 days ago
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Job Description
Job Summary
Drive sales by engaging customers with product knowledge and suggestive selling. Provide prompt service, handle complaints and after-sales support, manage inventory and stock receipt, oversee cash transactions, and communicate customer feedback to the Retail Store Manager.
Responsibilities
- Engage customers actively to drive sales through suggestive selling and sharing detailed product knowledge
- Deliver prompt and efficient service to meet customer needs and enhance satisfaction
- Resolve customer complaints and coordinate repairs, servicing, and after-sales support effectively
- Monitor inventory levels and manage stock receipt to maintain accurate merchandise availability
- Handle cash transactions accurately and securely during sales
- Collect and share customer feedback with the Retail Store Manager to support service improvements
More Info
Key Skills
Resolve Complaints
Retail Administration
After-sales Service
Ensuring Customer Satisfaction
Department Stores
Handling Cash Transactions
Customer Feedback and Relationship Management
Turnover
About Company
Skills:
POS operations, Cash handling, Customer service, Computer Skills
Skills:
Service-Oriented Architecture (SOA), Reconciliation of Payments, Recommending customers, Long-term Customer Relationships, Customer Service, Customer Presentations, making orders, Customer Engagement Strategies, Stock Checking, Night Care, Sales Experience, Holidays, Inventory Management, Quotations, Customer Service Processes, Cleanliness of the Store
Skills:
Visual Merchandising, Stock-taking, Inventory Management, Cashier
Skills:
Product Knowledge, Customer service
Skills:
Customer Relationship Management (CRM), F&b Management, Customer Service, Cashiering, Multitasking, Customer Satisfaction, Retail Administration, Retail, Attentive, Team Player, Inventory Management, People Management, Interpersonal Skills