Staff management:Supervising and training staff, managing schedules, and ensuring high levels of customer service and productivity.
Sales and strategy:Developing and implementing sales strategies, promoting special offers, analyzing sales data, and working to achieve revenue and profitability goals.
Customer service:Assisting customers, resolving complaints, and ensuring a positive and professional shopping experience to build customer loyalty.
Inventory and merchandising:Monitoring and managing stock levels, coordinating with suppliers for restocking, and arranging merchandise displays to attract customers.
Operations:Overseeing daily operations, ensuring compliance with company policies, maintaining store cleanliness, and handling financial transactions like cash registers.
Reporting:Preparing and analyzing sales reports and other performance metrics for management.
Additional duties
Building and maintaining relationships with customers and vendors.
Conducting store visits to monitor execution and gather feedback.
Ensuring store security and maintaining equipment.
Keeping up-to-date with industry trends and competitor activities.
