Responsibilities
- Take overall responsibility for the daily operations and performance of the Windsor Shop
- Lead sales initiatives and drive revenue growth through strategic merchandising, promotions, and upselling
- Supervise and guide retail staff to achieve sales targets and maintain service excellence
- Ensure high standards of product presentation, visual merchandising and shop display consistency
- Oversee verification of quality, quantity and pricing of incoming merchandise
- Ensure accurate and timely recording of all inventory movements (receipts, transfers, sales, loans, disposals, etc.)
- Review and submit daily sales reports to the Finance Department
- Prepare and reconcile monthly inventory summaries to facilitate stock take exercises
- Monitor stock levels and recommend replenishment to optimise inventory turnover
- Uphold and enhance the overall customer service experience for members and guests
Requirements
- Minimum 3-5 years of relevant retail experience, preferably in hospitality, club or premium retail environments
- Prior supervisory or team leadership experience preferred
- Strong sales acumen with a proven track record of driving performance
- Good understanding of retail operations, inventory management and reporting processes
- Excellent interpersonal, communication and organisational skills
- Fluent spoken English
- Able to work weekends and public holidays
Enjoy a wide range of benefits when you join our vibrant team:
- Flexible benefits up to $1000.00
- 13-month AWS and performance bonus
- Healthcare coverage
- Comprehensive leave schemes
- Transport to/from Sixth Avenue MRT
- Duty meals
We regret that only shortlisted candidates will be notified.
