Retail Associate (Part-time to Contract)

WHO WE ARE

DORS (Design Orchard Retail Showcase), is Singapore pre-eminent multi-label store that supports top local designers in the lifestyle and fashion industries. The location serves as a creative incubator, vibrant events space, and a platform in the heart of Orchard Road for Singapore's homegrown brands to showcase their creativity to the world. DORS houses over 100 brands in these categories, making it Singapore's largest physical one-stop shopping destination for local labels.

DORSe is the AI-powered digital channel that will fuel the growth of DORS through the merging of both digital and physical channels.

DORS is run by Singapore Fashion Council (SFC), the official association for the fashion industry in Singapore. Our mission at SFC is quite simple: To create A Vibrant Asian Hub For Responsible Fashion.

Key Responsibilities:

• Welcome and engage customers, delivering an exceptional in-store experience that reflects the DORS brand.
• Ensure the highest level of customer satisfaction through attentive, personalized service.
• Build rapport with customers and share the stories behind our designers and products.
• Drive sales to meet individual and store targets, actively upselling and cross-selling where appropriate.
• Support day-to-day store operations, including cashiering, housekeeping, and stock replenishment.
• Assist with inventory management and maintaining visual merchandising standards.
• Support store events, brand activations, and campaigns when scheduled.
• Uphold safety, security, and administrative procedures at all times.
• Perform other duties as assigned by the Store Manager or Retail Operations team.

What We're Looking For:

• Minimum 3 days a week commitment, including weekends and public holidays where required.
• Strong communication and interpersonal skills with a natural ability to connect with customers.
• A positive, cheerful team player who thrives in a retail environment.
• Passionate about fashion, design, and storytelling, with an enthusiasm for championing local and regional brands.
• Prior retail or customer-facing experience is preferred, but training will be provided.
• Open to students studying fashion, retail, design, or related fields who are eager to gain hands-on industry experience.

What We Offer:

• Competitive hourly pay with sales incentives.
• Flexible scheduling (minimum 3 days per week).
• Employee discounts across all DORS products.
• Exposure to a dynamic, multi-label retail environment and opportunities to develop customer service and sales skills.

Equal Opportunity Employer

At Singapore Fashion Council, we are committed to fostering a workplace that values diversity, equity, and inclusion. We believe that creativity and innovation thrive in an environment where diverse perspectives are celebrated.

We welcome applicants of all backgrounds, experiences, and identities, including but not limited to race, ethnicity, gender, age, disability, sexual orientation, and socioeconomic status. Our goal is to create an inclusive culture where everyone feels empowered to contribute their unique talents and skills.

As an equal opportunity employer, we provide fair and equitable opportunities for all individuals to grow and succeed in the dynamic fashion industry.

We offer attractive perks including flexi-benefits.

If you think you are the right fit for the role and wish to be part of the SFC team, we would love to meet you.

By submitting your Curriculum Vitae (CV)/Resume, you agree to your data being used in conjunction with recruitment and employment purposes.

In order to maximize your opportunities to work with us, you are encouraged to keep the information provided accurate, complete and up-to-date.

Our Data Protection notice for Job Applicants is attached here https://www.sgfashioncouncil.org.sg/privacy-policy/.

IMPORTANT

We do not collect any of the following:

• NRIC/FIN or any national identifiers.
• Photo
• Date of birth
• Age
• Spouse/Family information

or any other sensitive personal data that is not required at this stage of job application.

Please do NOT include these in your CV/Resume and we reserve the right to delete such data and/or reject any application that contains the above.

Note: Only Short-Listed Candidates will be notified.