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Retail Associate/Customer Service Associate

1-4 Years
SGD 2,000 - 3,000 per month
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  • Posted 21 hours ago
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Job Description

  • Operate the Point-of-Sale (POS) system efficiently to record, accept, and verify payments (Cash, NETS, Credit Cards, and Digital Wallets).
  • Proactively share product knowledge with customers (e.g., origin of food items, cooking tips, or best-sellers).
  • Recommend complementary products or current Purchase-with-Purchase (PWP).
  • Introduce new product arrivals or seasonal specials to customers during the checkout process.
  • Greet customers warmly, handle inquiries about product availability, and manage basic feedback or returns professionally.
  • Stay updated on current store promotions, member loyalty programs, and seasonal discounts to advise customers accurately.
  • Assist in replenishing stocks on shelves and ensuring products are displayed according to quality standards.
  • Maintain cleanliness and hygiene of the cashier counter and surrounding retail floor.
  • Perform cash float verification at the start of shifts and daily cash/credit settlements at the end of the day.

Requirements

  • Proficiency in both English and Chinese
  • to assist a diverse range of customers.
  • Minimum Secondary School education or equivalent.
  • Good with simple math and basic computer use
  • Confident in talking to people and good at suggesting items to customers.
  • Must be able to carry loads up to 25kg for stock replenishment.
  • Ability to work on a rotating shift schedule, including weekends and Public Holidays.Friendly, helpful, and enjoys interacting with different people every day
  • Able to work on a rotating shift schedule, including weekends and Public Holidays.

More Info

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Job ID: 145233367