Strategically manage and promote sales culture within a Retail Store to achieve or exceed sales, KPIs, and profitability goals to position PUMA as the most desirable sports lifestyle brand in the world.
- Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short and long term planning, expense control, sales and service
- Guarantee consistently high standards of customer experience within the Store in accordance with PUMA's Cornerstones and service standards
- Responsible for assisting with the recruitment, training, development and succession of high performing, results driven Associates
- Accountable for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers
- Responsible for ensuring that all training programs, both Domestic and Global, are fully implemented, functional and results driven within the Store
- Analyze customer profiles, buying trends, and competitive information to impact and drive business
- Manage and monitor Loss Prevention education, training and awareness programs
- Directly responsible for Loss Prevention compliance within store
- Manage and achieve or exceed all Inventory and Shrink goals oversee and manage Physical Inventory counts
- Directly responsible for execution and processing of both incoming and outgoing merchandise
- Manage and communicate merchandise opportunities to Store Manager
- Communicate, manage and execute all Marketing opportunities and events within budget and according to all Policies & Procedures
- Develop and maintain strong communication with local PR and marketing
- Participate in new store openings and/or store closings travel may be required
- Attend all offsite training and position related meetings as required by Store Manager travel may be required
- Ensure execution and maintenance of all Visual Directives as well as guaranteeing the visual presentation of the Store always meets or exceeds PUMA standards
- Maintain physical condition of Store according to relevant guidelines and communicate maintenance needs in a timely manner
- Required to comply with all operational core competencies and key accountabilities
- Execute all requirements necessary to maintain a safe and compliant working environment for all Store Associates
- Required to work non-traditional hours weekends, evenings, holidays overtime may be required
