The team that rewards bonus incentives on customer experience curation.
About Madame Nonya
Madame Nonya is a Singapore-born lifestyle and gifting brand that blends Peranakan heritage with modern taste. Built around Asia's Rich Asians, every product tells a story.
Our goal: to become Singapore's own gifting brand, loved by tourists and locals alike. Our flagship store is located at RWS, a major tourist destination.
We are looking for Retail Assistants who are passionate about customer service, heritage storytelling, and growing with a fast-paced startup.
Responsibilities
- Deliver professional, friendly, and knowledgeable customer service to all visitors.
- Assist customers in curating gift sets and heritage-inspired purchases.
- Manage cashiering, POS operations, and payment handling with accuracy.
- Support stock management: receiving, replenishing, and merchandising products.
- Ensure the store is clean, organized, and visually appealing at all times.
- Uphold food safety and hygiene standards (SFA requirements).
- Work as a team to achieve sales targets and brand objectives.
- Support store activities such as seasonal promotions, events, and content shoots.
Requirements
- Experience in retail, F&B, or customer service preferred (training provided).
- Strong communication skills in English Mandarin, Japanese, or Korean is an advantage (tourist crowd).
- Positive, service-oriented, and adaptable personality.
- Able to work shifts, weekends, and public holidays at Sentosa.
- Startup mindset: willing to learn, contribute ideas, and grow with the brand.
What We Offer
- Competitive salary + performance-based incentives.
- Staff discounts on all Madame Nonya products.
- Training in gifting, heritage storytelling, and customer service skills.
- Career development opportunities in a growing startup.
- A vibrant workplace at Resorts World Sentosa with exposure to international visitors.
Why Join Us
At Madame Nonya, you are not just taking a retail job - you are joining a brand that is putting Singapore on the world gifting map. Be part of our journey as we build a brand that Singapore can be proud of.
