RESTAURANT SUPERVISOR

Black Sheep Restaurants (HK) is inviting you to join our new restaurant in Singapore!

ROLE:

The Supervisor has a passion for hospitality and is committed to delivering memorable guest experiences and world-class service. They demonstrate a high level of responsibility and pride in their work. The Supervisor has a strong work ethic, natural ability to train fellow teammates and is ready to support the Manager/s in all daily operational tasks to ensure the smooth running of the restaurant.

RESPONSIBILITIES:

. Support the Restaurant Manager/s to lead operations with passion, integrity and knowledge while promoting the culture and defining principles of Black Sheep Restaurants.

. Lead from the front, telling our story and delivering memorable guest experience and world-class service.

. Engage guests to understand their needs, exceed expectations and create Champions.

. Help induct, welcome, support and onboard new joiners.

. Identify team training needs and partake in ongoing on-the-job training to improve personal and team performance.

. Share your knowledge to coach the team on hospitality and guest experience best practice, table maintenance and order of service.

. Provide direction and leadership to team members to stay motivated, focused and achieve restaurant goals.

. Assist the Manager/s in all daily managerial tasks to maintain the effective operation of the restaurant.

. Assist Restaurant Manager in interview and hiring process.

. Will be consulted prior to the final hiring and selection of candidates, if deemed necessary by the Restaurant Manager.

. Supervise with stock counts, inventory management, scheduling and weekly meeting preparation where needed.

. Supervise the daily opening/ closing duties including End of Day practices and reporting from both Revel and Seven Rooms.

. Follow and uphold all Black Sheep Restaurants guidelines, protocols and checklists.

. Manage the restaurant to exceed standards of food quality, safety, hygiene, cleanliness and maintenance.

. Develop an in-depth understanding of the restaurants concepts, menus and wine lists.

. Take a keen interest in food, wine, the hospitality industry and happenings across the Black Sheep Restaurants community.

. Nurture a positive working environment, building strong relationships with teammates.

EXPERIENCE:

. Previous experience in a Restaurant Supervisor role.

. Thorough knowledge of service, hospitality, food and beverage.

. Driven to progress into a Managerial position and develop their career in hospitality.

ARE YOU A BLACK SHEEP

. You put community first and are committed to serving and supporting the individuals in that community.

. You have big hopes, big dreams and big aspirations.

. You are uncompromising in your pursuit of excellence.

. You choose optimism and play with joy.

. You choose to do the right thing every step of the way.

. You treat everyone with equal respect.