RESTAURANT SUPERVISOR

As being part of Management you are required to perform the job specified below as part of your daily responsibilities towards our Company. This will serve as your main obligations within the day to day restaurant operation.

A Restaurant supervisor is to supervising staff in all aspects of restaurant operations and service, ensure that orders are accurately prepared and delivered timely according to company standards. Assist with department scheduling and ordering supplies, ensure that customer is handled accurately, efficiently, and in compliance with the company policies and procedures.

1.Maintain Operations

• Ensure that department goals are communicated, understood. Coordinate tasks and work with other departments to ensure that the department runs efficiently.
• Work with management to ensure the newly hired staff receives orientation training. Counsel staff on work-related concerns and issues to ensure satisfaction and productivity enlisting the support of management as needed to act upon the suggestion.
• Conduct day-to-dayshift or oversee department operation (e.g., conduct shift briefings, ensure shift coverage. Give constructive feedback to staff to help them do their jobs better.

2.Food Service Operation

• Ensure that staff is trained on service aspects of the job (e.g., food preparation, identified the food that being serve to customers).
• Address customer concern, complaints, or issues either individually or by enlisting the help of others(i.e., management)

3.Collaborate with management

• Collaborate with management to develop and carry-out ideas and procedures to continuously improve the company's performance.
• Act as a bridge between management and staff to facilitate department operation (e.g., keep managers apprised of staff activities, issues, challenges, etc.)Manage basic human resource issues/concerns of staff enlisting the support of management as needed.