Job Description

Company Overview

Les Amis Group operates 31 restaurants in Singapore and multiple overseas ventures, offering diverse cuisines from fine French dining to casual Asian fare. The group values excellence, humility, inclusiveness, integrity, and teamwork across all concepts.

Job Summary

Ensure smooth daily service operations in a French restaurant by leading and supporting the team, managing supplies, and maintaining high standards of guest service and food hygiene.

Responsibilities

Lead daily service operations to meet fine dining standards and ensure guest satisfaction
Collaborate with team members to maintain a positive and productive work environment
Monitor and manage restaurant supplies to maintain adequate stock levels for uninterrupted operations
Train, counsel, and guide junior staff to perform duties effectively and according to standards
Demonstrate comprehensive knowledge of junior service staff roles to support their performance
Respond promptly and professionally to guest verbal complaints to resolve issues and maintain service quality
Deliver consistent and authentic dining experiences by applying excellent guest service standards
Follow food hygiene regulations and company quality standards to maintain a safe and clean environment
Use Word, Excel, and Outlook to complete administrative tasks supporting restaurant operations
Maintain service pace and quality efficiently under pressure during busy periods
Apply creativity to resolve unexpected situations and sustain smooth service flow
Pay close attention to detail to uphold service and quality standards
Work collaboratively within the team to achieve operational goals and deliver excellent guest experiences

Required competencies and certifications