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We're seeking an experienced manager to lead our Indian restaurant and provide warm, attentive service that reflects Indian hospitality. You will manage day-to-day operations, maintain high standards for food and beverages, and drive outlet performance.
Key Responsibilities
Oversee daily front-of-house operations of the Indian restaurant, coordinating service with the kitchen team.
Lead, train, and schedule service staff to deliver professional, friendly service and product knowledge of Indian dishes and beverages.
Handle reservations, walk-in customers, enquiries, and feedback, resolving guest issues promptly and professionally.
Ensure consistency in food presentation, portioning, and service standards according to brand and cuisine guidelines.
Work with the kitchen to manage menu changes, specials, and promotions for Indian cuisine.
Monitor inventory and ordering of ingredients, spices, and beverages commonly used in Indian cuisine, avoiding stock-outs and wastage.
Track daily sales, control operating costs, and support budgeting, cost management, and profitability targets.
Ensure strict compliance with SFA food safety, hygiene standards, and workplace safety regulations in Singapore.
Prepare basic operational reports (sales, labour, wastage, customer feedback) for management review.
Maintain a clean, safe, and welcoming environment for guests and staff.
Requirements
At least 4 years of experience in a supervisory/management role in F&B, preferably in Indian or Asian cuisine.
Strong leadership, communication, and people management skills, with the ability to motivate a multicultural team.
Proven track record of delivering good customer service in a fast-paced restaurant environment.
Good understanding of restaurant operations, including service flow, basic kitchen processes, and POS systems.
Able to work rotating shifts, weekends, and public holidays as required.
Basic proficiency in English knowledge of Indian languages is an advantage for communicating with some guests and staff.
Preferred (optional)
Diploma/Degree in Hospitality, Business, or related field.
Prior experience in an Indian restaurant setting or strong knowledge of Indian cuisine.
Experience with simple marketing or social media activities for restaurant promotions.
Job ID: 136448731